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Representation under the Specific Commercial Transactions Law
Seller:
Limited Company yūyūjin
Address: 3-4-24 Takaban, Meguro-ku, Tokyo 152-0004, Japan
Phone: 03-3794-1731
Fax: 03-3794-1731
Person Responsible for Sales:
Yui Magota
Additional Charges Apart from Product Price:
Customers are responsible for shipping fees.
Payment Terms:
Please make the payment to the specified account within 7 days after placing the order.
Order Methods:
Orders can be placed through the online shopping site or email.
The shipping cost is determined by the total weight of the ordered items The shipping fee may be subject to change. Please be advised.
We will inform you of the payment site by email.
Delivery Period:
When you receive the payment confirmation email from the payment site, please complete the process within 3 days.
Payment Methods:
Credit card
Returns and Exchanges:
Contact us by email within 7 days of the product arrival in case of:
Defective, damaged, or incorrect items
Return shipping costs will be covered by us.
If the same item is in stock, it will be exchanged.
If an exchange is not possible, a refund will be issued (transfer fees will be covered by us).
[Note] Returns or exchanges are not accepted in the following cases:
・Products beyond the return deadline,
・Used products
・Damage caused by customer responsibility
For returns or exchanges at the customer's convenience, shipping fees are to be covered by the customer. (shipping fees for both outbound and return shipments.)
Other:
Due to the handmade nature of our products, color, shape, and texture may vary slightly. Please order with this understanding.
As we also sell products in-store, items ordered may become out of stock. In such cases, we will notify you by email. We apologize for any inconvenience and appreciate your understanding.
The color of product images may vary slightly depending on the customer's computer environment. Please be aware of this.
